COOKIES POLICY
For us it is important to respect your privacy and communicate with total transparency with you. For this, we have updated our data protection policy.

What data do we collect? The data that you provide us voluntarily and your browsing data.
What do we do with your data? Processing of your order, sending communications regarding the requested service, personalization, optimization of your experience and statistical analysis.
Do we share your data with third parties? Your data is shared with the suppliers related to your order so that it can be done without problem.
How long do we keep your data? The personal data that you communicate and registered, as well as your browsing data, are kept for a period of 5 years from your last activity on the Site.
What is our cookie policy? The cookie policy of MilyanLashes informs you about the operation and purpose of the cookies used and tells you how to manage your preferences with regard to cookies.
How do we protect your data? MilyanLashes carries out all the necessary technical and organizational measures to protect your personal data against any access, modification, destruction or disclosure.

MAS INFO

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EXCLUSIVE SALE TO PROFESSIONALS


MAKE AN ORDER:

We offer 3 ways to order:

Online in our Online Store: www.milyanlashesonline.es
By e-mail to: tienda@milyanlashesonline.es
By phone at: (+34) 952.003.192
Whenever you want you can request information of any type by email to: shop
@milyanlashesonline.it is

 FORMS OF PAYMENT:

We offer 4 ways of payment

- Secure payment with PayPal account

The User must have or create an account in this platform and you need to assign a credit or debit card to your PayPal account. PayPal will transfer the amount to MilyanLashes without revealing the information of the bank details of the User.

- Secure payment with VISA card, MASTERCARD, MAESTRO and AMERICAN EXPRESS for the gateway of the Bank "La Caixa"

This form of payment is immediate, convenient, and secure. At the end of your order, you'll be able to make the payment through the payment gateway with a "3D secure" to the bank "La Caixa". MilyanLashes you will not receive these data or have access to them.

- Bank transfer:

When you select this payment method will appear on the screen the account number where you must make the transfer or deposit. The goods will be sent to the client once it's done and confirmed the transfer

- Cod:

(Only valid in Spain) method of payment available on orders with quantities below 300€. The management costs of this mode of payment shall be borne by the customer. Being the amount stipulated by the transport company 3% of the purchase value with a minimum £ 2.50).

PRICES:

The sale prices listed in the Portal are shown in euros. The prices of our products are shown with the corresponding 21 % VAT applied, you can see the total tax included in the shopping basket. The prices for Canary Islands, Ceuta and Melilla are considered to be tax-exempt, will appear with the price without tax at the time you indicate the delivery address in the case of purchase or when you register in the online shop as a customer of these cities.


MILYANLASHES not be liable in the event of a possible error or of inaccuracy in the conversion system used, nor for any difference that may intervene between the estimated total amount of your order in the currency of the issuing country and the billing amount in euros.

MILYANLASHES reserves the right to change the prices of their products whenever deemed necessary. However, we are committed to applying the rates indicated in the Portal at the time of the completion of your order.

SHIPPING COSTS:

Peninsula: shipping Costs within the peninsula through NACEX 19:00 H is 4.05+VAT(4,90€) or NACEX 12:00H is 6,53€+VAT 7,90€) With purchases over€ 99 (including vat) the shipping is on account of MILYANLASHES always with the shipping method NACEX 19:00 H.

Balearic islands: Shipping via MRW, shipping Cost is 11,48€+VAT 13,90€). With purchases over 150€ (vat included) the shipping is on account of MILYANLASHES.

Canary islands, Ceuta and Melilla*: will Be sent via MRW, shipping Cost is 30€ (DUA included). With purchases over 200€ the shipping is on account of MILYANLASHES.

*Please note and accept that for shipments to the Canary islands, Ceuta and Melilla, the parcel delivery service may charge a certain additional amount for expenses of customs clearance. The recipient of the submissions made must cover the costs of customs management and/or any other import tax that they can upload.Free shipping does not go into these additional costs.

International shipments: we Do ship to Portugal, Germany, Austria, Belgium, Bulgaria, Croatia, Czech republic, Denmark (not including Greenland), Slovakia, Slovenia, Estonia, Finland, France, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, netherlands, Poland, Portugal ( Not including Azores and Madeira), Uk, Czech Republic, Romania, Sweden. The cost of shipping depends on the destination country. The system will charge the amount correspondientey will be displayed when you indicate your country. Shipments to islands of these countries will have an additional expense of€ 5 for the system to automatically increase.

DELIVERY TIME:

Once received, the order will be sent in the same day if this is done before 17:00 hours, you will receive it the next day for delivery before 19:00 hours period maximum, it will have the option of choosing NACEX 12:00H with which you will receive before 12:00 hours period maximum (peninsular Spain) in case of retired population in a radius of 15kms. it will be up to 13:00. For Spain, the Islands, Ceuta and Melilla, the shipping will be 72 hours if this is received before 12:00(local time), if made after that time will count from the next day.


If the order is made after 17:00 hours on a Friday will not be prepared until the Monday.(Peninsular Spain)


If the order is placed after 12:00 hours on a Friday will not be prepared until the Monday.Spain (islands, ceuta and melilla)

In the case of shipments that pass through customs we cannot guarantee delivery dates.

Shipping to International will be delivered in a period between 4 and 7 days depending on the country of delivery.

AVAILABILITY:
It should be borne in mind that the orders will be shipped within the limits of available stock. If one of the items ordered were not in stock, we promise to send an e-mail to communicate within that we can send your(s) product(s).

STATE OF the PACKAGE IN THE DELIVERY: for the purposes of potential claims must be stated in the delivery note of the carrier any incident that may exist in the state of the goods or the packaging when you receive your order. MILYANLASHES not responsible for the deterioration of the goods that may occur during transport. The which case they should communicate in a maximum period of 24 hours. In the opposite case, it will be understood that the product has been accepted under.

Right of withdrawal

CLAIMS

If you are not satisfied with your purchase, you can contact us by e-mail on the contact page, or at the following address: tienda@milyanlashesonline.es in a maximum period of 7 calendar days from the receipt of the order, indicating in detail the nature of the claim. If the package arrives in bad condition due to the transport, this must be indicated on the delivery note of the carrier or even the non-acceptance of the delivery.

RETURNS AND EXCHANGES

The period for returns is 7 days from the receipt of the same.

To request a refund, will have to be put in contact with "MILYANLASHES" through the following e-mail address tienda@milyanlashesonline.es indicating always the order number and a description of the defect. From here we will contact you back to tell you the procedure to follow.

The shipping and delivery of the returns shall be for the charge of "MILYANLASHES", provided by the transport company appointed by the same. In the case of changes requested by the customer, which are not considered as refund, the shipping expenses shall be borne by the latter.