MILYANLASHES EUROPE SL

CIF: B93663433

C/ Pintor Cipriano Maldonado 19, local D, Postcode 29740, Torre del mar / Velez-Málaga, Malaga, Spain

Contact Email: tienda@milyanlashesonline.es

Phone: 952 003 192 - 674 537 012

EXCLUSIVE SALE TO PROFESSIONALS


ORDER:

We offer you 3 ways to place an order:

Online in our Online Store: www.milyanlashesonline.es
By email to: tienda@milyanlashesonline.es
By phone at: (+34) 952.003.192
Whenever you wish, you can request information of any kind by email to: store
milyanlashesonline.es

 PAYMENT METHODS:

We offer you 6 payment methods

- Secure payment with PayPal account

The User must have or create an account on that platform and must assign a credit or debit card to his/her PayPal account. PayPal will transfer the amount to MILYANLASHES EUROPE without disclosing the information of the User's bank details.

- Secure payment by VISA, MASTERCARD, MAESTRO and AMERICAN EXPRESS card by gateway of the Bank "Banco Sabadell"

This payment method is immediate, convenient and secure. At the end of your order, you will be able to make the payment through the payment gateway with "3D secure" of the Sabadell bank, MILYANLASHES EUROPE will not receive this data and will not have access to them.

- Payment with BIZUM:

With Bizum you can make your purchases online in our store in an easier, more comfortable, safe and free of charge. You will only have to choose "Pay with BIZUM" on the payment method screen, enter your Bizum phone number and key and validate the transaction with the code that your bank sends you to your mobile, the money will be transferred securely from your bank account and your purchase will be validated.

Important: For this payment method you must have your account activated with your bank, go to your bank's App in the Bizum section. Within settings or settings you will find your Bizum key, or you will have the possibility to create it. More info at https://bizum.es/

- Bank transfer:

Selecting this payment method will display the account number where you will need to make the transfer or deposit. The goods will be sent to the customer once the transfer has been made and confirmed

- Cash on delivery:

(Only valid in Spain) Payment method available on orders with quantities less than 300 euros. The costs of managing this payment method will be borne by the customer. The amount stipulated by the transport company is 3% of the value of the purchase, with a minimum of 2.50 euros).

- Payment Financed with "Pagantis":

Paga+Tarde is a financial institution, founded in 2011, regulated by the Bank of Spain. It is a financing system as fast and simple as buying with a bank card.

The contracting is completely online, without the need to present any additional documents or paperwork. Financing up to 12 months. Just fill out a form with your details and wait for us to evaluate your request.

More INFO click HERE

 Prices:

The sales prices indicated on the Portal are shown in euros. The prices of our products are shown with the corresponding 21% VAT applied, you can see the total taxes included in the shopping cart. Prices for Canary Islands, Ceuta and Melilla, being tax-exempt, will appear with the tax-free price at the time of indicating the delivery address at the checkout box or when registering in the online store as a customer of these cities.

MILYANLASHES EUROPE is not responsible in case of a possible error or inaccuracy in the conversion system used, nor for any difference that may intervene between the estimated total amount of your order in the currency of the country of dispatch and the billing amount in euros.

MILYANLASHES  EUROPE reserves the right to change the prices of its products whenever it deems necessary. However, we undertake to apply the current rates indicated on the Portal at the time of placing your order.

SHIPPING COSTS:

Peninsula: Shipping cost within the peninsula through, NACEX 19:00H is 4.05+VAT (4.90o), or NACEX 12:00H is 6.53 +VAT(7.90o).

With purchases over 99 euros (vat included) the shipment is at the cost of MILYANLASHES EUROPE always with the NACEX shipping method 19:00H.

Balearic Islands :Shipping via MRW, Shipping cost is 11.48 +VAT (13.90 euros). With purchases over 150 euros (vat included) the shipment is at the cost of MILYANLASHES EUROPE

Canary Islands, Ceuta and Melilla*: Sent via MRW, Shipping cost is 30o (DUA included). With purchases over 200 euros the shipment is at the cost of MILYANLASHES EUROPE

*Please note and accept that for shipments to the Canary Islands, Ceuta and Melilla, the parcel service may charge you a certain additional amount for customs clearance costs. The consignee of the shipments made must cover the customs management costs and/or any other import taxes that may be charged. These additional charges do not apply to free shipping.

International shipments: We ship to Portugal, Germany, Austria, Belgium, Bulgaria, Croatia, Denmark (not including Greenland), Slovakia, Slovenia, Estonia, Finland, France, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Poland, Portugal, (Not including Azores and Madeira), United Kingdom, Czech Republic, Romania, Sweden. The shipping cost depends on the country of destination. The system will charge you the corresponding quantity and be displayed when you enter your country. Shipments to islands in these countries will have an additional cost of 5 euros which the system will automatically increase.

DELIVERY TIME:

(Peninsular Spain) Once the order is received, if you choose the NACEX transport agency, it will be shipped on the same day if it is made before 16:30 hours, you will receive it the next day by express shipment before 19:00 hours maximum time, you will also have the option to choose NACEX 12:00H so you will receive it before 12:00 hours maximum deadline , if the population is withdrawn a radius of 15kms. it'll be until 1:00.

If you place your order after these hours, it will not ship until the next day.

If the order is placed after 16:30 (NACEX), from a Friday it will not be prepared until the following Monday. (Spain Peninsular)

For Spain Islands, Ceuta and Melilla, the shipment will be 72 hours if it is received before 12:00 (local time), if made after that time, will count from the next day.

If the order is placed after 12:00 hours on a Friday it will not be prepared until Monday. (Spain islands, ceuta and denim)

In the case of shipments passing through customs we cannot guarantee the delivery dates.

Shipments to Internacionales will be delivered within 4 to 7 days depending on the country of delivery.

Availability:
It should be noted that orders will be shipped within the available stock limits. If one of the ordered items is not in stock, we agree to send you an email to let you know how long we may send you your product(s).

PACKAGE STATUS IN DELIVERY: For the purposes of possible claims, any incident that may exist in the condition of the goods or packaging when receiving your order must be recorded on the carrier's delivery note. MILYANLASHES EUROPE is not responsible for the deterioration of the goods that may occur during transport. The case of which should be communicated within a maximum period of 24 hours. Otherwise it will be understood that the product has been accepted accordingly.

Right of withdrawal

CHANGES AND RETURNS

Changes

If the product we ship to you is defective, or one of its accessories shows signs of factory breakage or damage.  you must manage the incident within 48 hours of receiving the order by contacting us via our email address tienda@milyanlashesonline.es or by calling 952003192.

If the change is because the customer does not want the product,

the customer must send us the goods taking care of the shipping costs. Once the goods are received, the new product will be shipped assuming the customer the shipping costs that will be paid in cash back. Changes must be made within a maximum period of 15 calendar days

If the shipment is free and the customer wants to make the change of 1 product or the entire purchase, he must pay the SHIPPING AND COLLECTION EXPENSES where the price will depend according to the weight.

IMPORTANT, In case of changing a product, it must be in perfect condition in its corresponding box. Neither the product nor the box must have been stained, damaged or modified.

Returns

If upon receipt of your order you are not satisfied, you may execute the right of return, without penalty of any kind, provided that the product to be returned is defective, is in bad condition or is wrong with respect to the one you requested, in this case we will proceed to solve this problem as soon as possible, so that to receive the refund or replacement of the products you must return the order under the same conditions that received it and within 30 days since delivery.

If the product does not want it, you will have to claim it within 15 days of delivery and it will be necessary to return all the material of origin and that the goods have not been handled or altered, that it is in perfect condition and with all its original protective plastics or packaging, otherwise the good will suffer a depreciation. The return of hygiene products as stipulated in "Article 103" may not be made. Exceptions to the right of withdrawal, subparagraph (e): (e) The supply of sealed goods that are not suitable for return for reasons of health protection or hygiene and which have been unsealed after delivery.

To make the return, you must contact MILYANLASHESONLINE S.L in advance to request the authorization of the same and record its shipment to our warehouse. You must pack and protect the package.

The refund of the amount will be effective in the same method of payment in which the same has been made except for the method "Counter-refund" that will be paid by bank transfer, at the time we receive the goods which will send us the customer assuming the collection costs. If the order was placed with Free shipping, the customer must bear the shipping and collection costs.

In the event that you have to return a product for the reasons explained above you should contact us quickly and safely, by phone call or via e-mail providing your order number, the product to be returned and the reason why the return is made.   We will confirm the address to which you will need to ship the item in question. Please pack the item safely so that it does not arrive damaged in our warehouses.

If the shipment is free and the customer wants to return a part or the total of the order, he must pay the SHIPPING AND COLLECTION EXPENSES where the price will depend according to the weight.

IMPORTANT, If a product is returned, it must be in perfect condition in its corresponding box. Neither the product nor the box must have been stained, damaged or modified.

If the return is due to a defective product, the collection costs will be borne by MILYANLASHES EUROPE S.L.

You can download the withdrawal form from here